Clippers (HG) Ltd Terms and Con





About Us Clippers are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at clippersltd@btconnect.com. Contact details Clippers (HG) Ltd., The Firs, Devauden, Chepstow, Monmouthshire. NP16 6PL [UK] Phone:+44 (0)1291 650543 Fax: +44(0)1291 650523 Email: clippersltd@btconnect.com Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Making a Purchase Products and and/or services may be ordered on line, by telephone or post and paid for by Switch, cheque or credit card. Telephone: +44 (0)1291 650543. We accept most major credit and debit cards. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to satisfy the order. Please make cheques payable to Clippers (HG) Ltd and send to: The Firs, Devauden, Chepstow, Monmouthshire, NP16 6PL, United Kingdom. We accept Switch, Visa, MasterCard and most major credit cards. We do not charge for any item until it is ready to ship. Prices quoted include all UK Tax but exclude carriage cost. See Services section for charges Clippers Ltd will supply mechanical spares but is unable to supply electrical components for fitting by unqualified personnel. Guarantee We guarantee your satisfaction. Clipping machines carry a one year guarantee apart from Heiniger which carry a two year guarantee. Parts replaced at the time of machine servicing will be guaranteed for 3 months and if defective within that time will be replaced free of charge apart from postage. Shipping & Handling Shipping charges are automatically added to your order at cost to us. Customers are advised to arrange insurance cover for their property at the time of dispatch and to package their property carefully to avoid transit damage. Carriage insurance cover is provided to a maximum of £350.00 for large clipping machines and £250.00 for trimmers. Clipper blades are covered in transit by the Royal Mail delivery service protection scheme (£27.00). Reaching Us We are always happy to advise on the choice of clipping machines and their satisfactory operation. If you need to reach us, please email us on clippersltd@btconnect.com. Alternatively, you can call on +44 (0)1291 650543 or fax us on +44(0)1291 650543 or write to us at The Firs, Devauden, Chepstow, Monmouthshire. NP16 6PL, UK. Delivery Schedule We use a next day delivery service. Where it is necessary to order items specially this takes typically three days to reach Clippers Ltd. Please enquire at the time of ordering for delivery times on international orders. · Privacy Policy Clippers Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Back Orders If your item is not in stock, we will order it for you. Where this involves more than three days delay we will contact you. Back ordered items are not charged until they are shipped. Remittance Terms Products and and/or services may be ordered on line, by telephone or post and paid for by Switch, cheque or credit card. Clippers Ltd will only dispatch goods and/or services to non- account customers following prepayment in full. Tax Charges All UK tax charges are included in the prices quoted. We are not able to deduct tax from overseas orders. Returns Policy Clippers Ltd is unable to replace or accept the return of a clipping machine and/or blades which though functioning to specification have been used for animal clipping and are considered functionally unsuitable for the intended purpose. Customers are advised to carefully investigate the suitability of a particular clipping machine for the work envisaged. Consideration should be given to the amount of work which is to be undertaken and the time available. Descriptions of clipping machines are provided in good faith on the basis of experience and manufacturers brochure details. Manufacturers reserve the right to alter designs from time to time and customers are therefore advised to verify specific details at the time of purchase. In particular the availability of model variants should be verified. An example might be the availability of a hoof trimmer attachment to a horse clipping machine. CLIPPERS (HG) Ltd, The Firs, Devauden, Chepstow, Gwent, NP16 6PL, United Kingdom Tel: 01291 650543 Fax: 01291 650523Copyright © 2000 Clippers (HG) Ltd. www.clipperservices.co.uk