Clippers
(HG) Ltd., Terms and Conditions
About Us
Clippers are completely dedicated to your total satisfaction. If you have any
suggestions, comments or complaints, please email us at info@clipperservices.co.uk.
Contact details
Clippers (HG) Ltd., The Firs, Devauden, Chepstow, Monmouthshire. NP16 6PL [UK]
Company Registration No. 2653476. VAT No. 810829146
Phone:+44 (0)1291 650543 Fax: +44(0)1291 650523 Email: info@clipperservices.co.uk
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed
using 128 bit encryption. They are only decrypted after they reach our computer.
They are not held in clear text on any web site.
Making a Purchase
Products and and/or services may be ordered on line, by telephone or post and
paid for by Switch, cheque or credit card. Telephone: +44 (0)1291 650543. We
accept most major credit and debit cards. After you have finished your selection,
click on "Order" and you will be asked for a few details that we need to satisfy
the order.
Please make cheques payable to Clippers (HG) Ltd and send to: The Firs, Devauden,
Chepstow, Monmouthshire, NP16 6PL, United Kingdom.
Prices quoted include VAT but exclude carriage cost-see Service and Repair Section
for details.
Clippers Ltd will supply mechanical spares but is unable to supply electrical
components for fitting by unqualified personnel.
Guarantee
Your statutory rights are not affected. We guarantee your satisfaction. Clipping
machines carry a one year guarantee apart from Heiniger Hauptner and Premier
which carry a two year guarantee.
Parts replaced at the time of machine servicing will be guaranteed for 3 months
and if defective within that time will be replaced free of charge apart from
postage.
Shipping & Handling
Shipping charges are automatically added to your order. Customers are advised
to arrange insurance cover for their property at the time of dispatch and to
package their property carefully to avoid transit damage.
Carriage insurance cover is provided to a maximum of £250.00. Clipper blades
are covered in transit by the Royal Mail delivery service protection scheme
(£34.00).
Reaching Us
We are always happy to advise on the choice of clipping machines and their satisfactory
operation. If you need to reach us, please email us on
info@clipperservices.co.uk. Alternatively, you can call on +44 (0)1291 650543
or fax us on +44(0)1291 650543 or write to us at The Firs, Devauden, Chepstow,
Monmouthshire. NP16 6PL, UK.
Delivery Schedule
For most parts of the UK we use a next day delivery service. Where it is necessary
to order items specially this takes typically three days to reach Clippers Ltd.
Please enquire at the time of ordering for delivery times on international orders.
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Privacy Policy
Clippers Ltd do not disclose buyers' information to third parties under any
circumstances. Cookies are used on this shopping site to keep track of the contents
of your shopping cart once you have selected an item, to store delivery addresses
if the address book is used and to store your details if you select the 'Remember
Me' Option.
Back Orders
If your item is not in stock, we will order it for you. Where this involves
more than three days delay we will contact you.
Remittance Terms
Products and and/or services may be ordered on line, by telephone or post and
paid for by Switch, cheque or credit card. Clippers Ltd will only dispatch goods
and/or services to customers following payment in full.
Tax Charges
All UK taxes are included in the prices quoted. We are not able to deduct tax
from overseas orders.
Returns Policy
Customers are advised to carefully investigate the suitability of a particular
clipping machine for the work envisaged. Consideration should be given to the
amount of work which is to be undertaken and the time available.
Clippers Ltd will accept cancellation &/or return of unused items in the original
undamaged packaging. Where items are returned after a period of seven days from
purchase a 10% re-stocking fee will be applied.
Product Descriptions
Descriptions of clipping machines are provided in good faith on the basis of
experience and manufacturers brochure details. Manufacturers reserve the right
to alter designs from time to time and customers are therefore advised to verify
specific details at the time of purchase.
CLIPPERS (HG) Ltd,
The Firs,
Devauden,
Chepstow,
Gwent, NP16 6PL, United Kingdom
Tel: 01291 650543 Fax: 01291 650523Copyright © 2000 Clippers (HG) Ltd.
www.clipperservices.co.uk