Clippers (HG) Ltd., Terms and Conditions
About Us
Clippers are completely dedicated to your total satisfaction. If you have any
suggestions, comments or complaints, please email us at
info@clipperservices.co.uk.
Contact details
Clippers (HG) Ltd., The Firs, Devauden, Chepstow, Monmouthshire.
NP16 6PL [UK]
Company Registration No. 2653476. VAT No. 810829146
Phone:+44 (0)1291 650543 Fax: +44(0)1291 650523 Email:
info@clipperservices.co.uk
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed
using 128 bit encryption. They are only decrypted after they reach our
computer. They are not held in clear text on any web site.
Making a Purchase
Products and and/or services may be ordered on line, by telephone or post and
paid for by Switch, cheque or credit card. Telephone: +44 (0)1291 650543. We
accept most major credit and debit cards. After you have finished your
selection, click on "Order" and you will be asked for a few details
that we need to satisfy the order.
Please make cheques payable to Clippers (HG) Ltd and send to: The Firs,
Devauden, Chepstow, Monmouthshire, NP16 6PL, United
Kingdom.
Prices quoted include VAT but exclude carriage cost-see Service and Repair
Section for details.
Clippers Ltd will supply mechanical spares but is unable to supply electrical
components for fitting by unqualified personnel.
Guarantee
Your statutory rights are not affected. We guarantee
your satisfaction. Clipping machines carry a one year guarantee apart from Heiniger Hauptner and Premier which carry a two year
guarantee.
Parts replaced at the time of machine servicing will be guaranteed for 3 months
and if defective within that time will be replaced free of charge apart from
postage.
Shipping & Handling
Shipping charges are automatically added to your
order. Customers are advised to arrange insurance cover for their property at
the time of dispatch and to package their property carefully to avoid transit
damage.
Carriage insurance cover is included up to £70.00. Additional insurance may be
requested at a cost of 1% of the item cost. Clipper blades are covered in
transit by the Royal Mail delivery service protection scheme (£36.00).
Reaching Us
We are always happy to advise on the choice of
clipping machines and their satisfactory operation. If you need to reach us,
please email us on
info@clipperservices.co.uk. Alternatively, you can call on +44 (0)1291 650543
or fax us on +44(0)1291 650543 or write to us at The Firs, Devauden, Chepstow,
Monmouthshire. NP16 6PL, UK.
Delivery Schedule
For most parts of the UK we use a next day delivery service. Where it is
necessary to order items specially this takes typically three days to reach
Clippers Ltd. Please enquire at the time of ordering for delivery times on
international orders.
Privacy Policy
Clippers Ltd do not disclose buyers' information to
third parties under any circumstances. Cookies are used on this shopping site
to keep track of the contents of your shopping cart once you have selected an
item, to store delivery addresses if the address book is used and to store your
details if you select the 'Remember Me' Option.
Back Orders
If your item is not in stock, we will order it for
you. Where this involves more than three days delay we will contact you.
Remittance Terms
Products and and/or services may be ordered on line, by telephone or post and
paid for by Switch, cheque or credit card. Clippers Ltd will only dispatch
goods and/or services to customers following payment in full.
Tax Charges
All UK taxes are included in the prices quoted.
Returns Policy
Customers are advised to carefully investigate the suitability of a particular
clipping machine for the work envisaged. Consideration should be given to the
amount of work which is to be undertaken and the time available.
Clippers Ltd will accept cancellation &/or return of unused items in the
original undamaged packaging. Where items are returned after a period of seven
days from purchase a 10% re-stocking fee will be applied.
Product Descriptions
Descriptions of clipping machines are provided in good faith on the basis of
experience and manufacturers brochure details. Manufacturers reserve the right
to alter designs from time to time and customers are therefore advised to
verify specific details at the time of purchase.
UK - Household WEEE
The WEEE Directive (Waste Electrical and Electronic Equipment
Directive) commenced in the UK on 1st July 2007.
The WEEE Directive aims to:-
" Minimise the disposal of WEEE as unsorted municipal waste and achieve a high level of collection of WEEE for treatment, recovery and environmentally sound disposal.
" Improve the environmental performance of all those involved in the life cycle of electrical and electronic equipment.
Some EEE can contain substances which are
potentially hazardous to the environment and human health and must be disposed
of in an environmentally acceptable manner. The WEEE directive ensures that the
appropriate treatment is available for such EEE.
What does WEEE mean for Private Households?
Private householders will be able to
return their WEEE to collection facilities free of charge and play their part
towards the reuse and recycling of WEEE.
How will I know whether the new products I buy can be recycled?
All new electrical and electronic products
sold now carry the 'crossed-out wheelie-bin' logo to help you identify which
products are recyclable.
For more information, See the WEE Home Page on the Environment Agency's
website.
Producers (manufacturers, sellers,
distributors) will be responsible for financing the collection, treatment,
recovery and disposal of WEEE from private households deposited at these
collection facilities. Clippers Ltd will meet its obligations under the WEEE
directive including collection, at no cost to the purchaser of an equivalent
product. Producers who sell through distance selling methods such as internet
and telephone are required to join the national distributor take back scheme or
provide an alternative method for private householders to return equipment.
Clippers Ltd will meet its obligation to the WEEE Directive in the UK through
providing private customers with its Consumer Recycling programme for the
collection, treatment, recovery and disposal of WEEE.
CLIPPERS (HG) Ltd,
The Firs,
Devauden,
Chepstow,
Gwent, NP16 6PL, United Kingdom
Tel: 01291 650543 Fax: 01291 650523Copyright © 2000 Clippers (HG) Ltd.
www.clipperservices.co.uk